# Save as image HD › svg – not working

**URL:** <https://tools.zygomatic.com/t/save-as-image-hd-svg-not-working/224>\
**Category:** WordClouds.com\
**Created:** [July 24, 2024, 9:38am UTC](https://tools.zygomatic.com/t/save-as-image-hd-svg-not-working/224 "2024-07-24T09:38:16Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Viola](https://tools.zygomatic.com/letter_avatar_proxy/v4/letter/v/9e8a1a/32.png) [@Viola](https://tools.zygomatic.com/u/Viola)\
**Post date:** [July 24, 2024, 9:38am UTC](https://tools.zygomatic.com/t/save-as-image-hd-svg-not-working/224/1 "2024-07-24T09:38:16Z")

</div>

Hello!

I would like to save my word cloud as a SVG file.  
Unfortunately nothing happens when I try to do that, no matter which font option I choose: The progress bar leading up to the Download button remains empty.

What can I do?

Best regards,  
Viola

 ![wordcloud_svg_progress-bar-empty](https://tools.zygomatic.com/uploads/default/original/1X/4e71cb7784bceae5ae5aab638b25b3b66c5437c4.png)

---

<div class="post-metadata">

**Author:** ![av01d](https://tools.zygomatic.com/user_avatar/tools.zygomatic.com/av01d/32/83_2.png) [@av01d](https://tools.zygomatic.com/u/av01d)\
**Post date:** [July 24, 2024, 9:50am UTC](https://tools.zygomatic.com/t/save-as-image-hd-svg-not-working/224/2 "2024-07-24T09:50:14Z")

</div>

Please save your wordcloud as .wcld2 file (via File → Save (.wcld2)) and send it to info at zygomatic.nl. This allows us to debug your specific word cloud. Thanks!

---

<div class="post-metadata">

**Author:** ![av01d](https://tools.zygomatic.com/user_avatar/tools.zygomatic.com/av01d/32/83_2.png) [@av01d](https://tools.zygomatic.com/u/av01d)\
**Post date:** [July 30, 2024, 7:22am UTC](https://tools.zygomatic.com/t/save-as-image-hd-svg-not-working/224/3 "2024-07-30T07:22:29Z")

</div>

We’ve made some changes to the wordcloud rendering engine, you should now be able to export your word cloud as SVG. Please try again and let us know. Thanks!

---

<div class="post-metadata">

**Author:** ![Viola](https://tools.zygomatic.com/letter_avatar_proxy/v4/letter/v/9e8a1a/32.png) [@Viola](https://tools.zygomatic.com/u/Viola)\
**Post date:** [July 30, 2024, 7:50am UTC](https://tools.zygomatic.com/t/save-as-image-hd-svg-not-working/224/4 "2024-07-30T07:50:07Z")

</div>

Yes, it works fine now!  
Thank you very much!!