I am getting an endless “rendering” message with a “stop” button whenever I try to load a word list (30 words), load a wcld2 file (that has worked in the past), or pretty much any activity in WordClouds. When I try reloading web page (or new browser window), the default image loads, but changing any parameters causes the same error. Also, tried clearing cookies and browsing data…same issue
Can you send me the .wcld2 file you experience issues with? Then we’ll debug and hopefully fix the issue as fast as we can. You can send it to arjan at webgear dot nl. Thanks!
If nothing works then you have probably a setting or plugin/extension interfering with our tool.
Try another browser or disable all extensions to check if something is interfering.
Good luck on finding it and let us know.
Sent wcld2 file and tried disabling extensions as well as tried with Edge (Win11 PC) with no luck. I was able to edit the Wordlist in Edge once but not make any changes to styles (e.g., change fonts) or load the wcld2 file without same issue.
Hi Jeffrey, the bug has been found and fixed. Your .wcld2 file should load and render fine now. Please let me know if it indeed does. Thanks for your cooperation, we appreciate it!
We have a winner! Thank you very much.
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